Pre-Order Policy
Thank you for placing a pre-order with us! Below are the details of our pre-order policy to ensure clarity and transparency
*we also post ACTIVE UPDATES ON OUR BRAND PAGE(@unknownreservee)ABOUT PRODUCTION AND OTHER UPDATES ON OUR PRODUCTS:*
1. Production Timeline
• All pre-order items are made to order and require 2-3 weeks for production.
2. Shipping Timeline
• Once production is complete, your order will be shipped within 1-2 business days.
• You will receive a confirmation email with tracking information as soon as your order is shipped.
3. Order Changes & Cancellations
• Changes or cancellations to your pre-order must be requested within 24 hours of placing your order. After this window, your order will be processed and cannot be adjusted.
Thank you for your patience and support!
-UNKNOWN RESERVE TEAM